Olive Terra Bag Strap Duo

No Hidden Fees
Duties & taxes calculated at checkout • Shipping costs shown transparently at checkout — no surprise charges at the door.

Fast Delivery — UAE & KSA

UAE orders ship from our Dubai location and are delivered within 1–2 business days via Quiqup.

KSA orders are delivered within 3–6 business days via Shipa Delivery. All applicable duties & taxes are included in your order total — no charges at the door.

RETURNS & EXCHANGES

Hassle-Free Returns

We make returns simple. If you're not completely happy with your purchase, we accept returns within 14 days of delivery for a full refund.

What we need:

• Items must be unused and in original packaging
• Original tags and labels must be intact
• The item should show no signs of wear or damage

How to return: Email us at info@charmole.com with your order number, item details, and reason for the return.

UAE orders: We'll arrange a Quiqup pickup from your address. A return shipping fee of AED 20 will be deducted from your refund.

KSA orders: We'll coordinate a reverse pickup via Shipa Delivery. A return shipping fee of AED 40 will be deducted from your refund. Please note that returns can only be initiated after you have signed receipt of your original delivery.

Processing time: Refunds are processed within 5 business days of us receiving your return, credited to your original payment method.

Refresh: A gentle wipe with wet wipes can help restore your Charmolé pieces to their original condition.

Protect: Keep your accessories away from perfumes and chemicals, as these may damage the metal accents and leather details.

Deep Clean: For non-leather items with removable metal parts, you may hand wash using a hint of mild detergent once all hardware is removed.

Note: We do not recommend washing other product types to ensure the longevity of the handmade materials.